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Voice of customer: what the numbers tell you

What are your customers really thinking? Knowing your voice of customer is essential as a QSR operator, but you can't read their minds. Or can you? You probably already have most of the data you need to be a "mind reader." Let's dig into how you can use the data you already have to know more about your customers.

Jason Tober
Blog, Operational Efficiency, Restaurant reporting
QSR analytics

5 reasons to monitor your QSR analytics every day

In the QSR world, smaller goals are your daily operations. Measuring things like your sales, check average, and other key numbers on a daily basis can be extremely helpful to winning the sprints that lead to long-term wins. Here are five reasons to monitor your QSR analytics every day.

Ed Heskett
Blog, Restaurant reporting
above store reporting

What features to look for in an above store reporting solution

Above store reporting allows you to analyze your most important numbers all on one dashboard. Different reporting solutions offer different features, so it’s important to understand which numbers are most vital to making your restaurant more efficient and profitable.

Ed Heskett
Blog, Restaurant reporting
customer experience

How above-store reporting can identify customer experience opportunities

Looking at the numbers in your QSR can help you measure the differences in customer experience restaurant by restaurant. Above-store reporting also gives you the power to test changes in a small set of restaurants to see if they're worth rolling out to the rest.

Jason Tober
Blog, Restaurant reporting

Should I expand? 3 QSR benchmarks to monitor

Approaching expansion with caution is smart, because there are a lot of considerations, investments, and projections that must be made before taking such a big step. Before you start bidding on additional restaurants, make sure you understand the following three QSR benchmarks to monitor.

Jason Tober
Blog, Restaurant reporting

4 ways your POS reporting isn’t cutting it

No matter how much information you pull from your POS systems, it's still limited. There's so much more data available in your other systems, which is why above-store reporting is necessary to get the complete picture. Here are four ways relying on POS reporting alone just isn't enough.

Neal Lefebvre
Blog, Restaurant reporting

Restaurant reporting: Connect your data inputs to your data outputs

Delaget Connect is a powerful platform that collects restaurant reporting files from all your distant QSR filing cabinets and puts them in one consolidated location. Let’s look at how Delaget Connect links all of your data inputs and data outputs seamlessly.

Neal Lefebvre
Blog, Operational Efficiency, Restaurant reporting

Top 4 features to look for in above store restaurant management software

Restaurant management software gives you superior vision into your QSR. The best software solutions roll all status information into an easy-to-use format. Whether you're adding restaurant management software for the first time or it's time for an upgrade, there are four essential features of the best software choices.

Jason Tober
Blog, Operational Efficiency, Restaurant reporting

How big data is making QSR customers fall in love with their brand

If you want customers to have a spring in their step and a song in their heart when they think about your brand, then you need to make an emotional connection. But how can brands build worthwhile connections? Many brands have used big data to strengthen their relationship with longtime and new customers.

Jason Tober
Blog, Operational Efficiency, Restaurant reporting

This data will help you run a more profitable franchise

It's unlikely someone would work running a QSR franchise just to break even. It's crucial to be profitable and sustainable. So, what’s the secret to running a profitable franchise? We say it’s looking at the right data. Here are the top data sources you need to monitor if you want to go for the gold.

Jason Tober
Blog, Operational Efficiency, Restaurant reporting