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Using software to coach employees for better fast food customer service

Once you have a good picture of your customers, you can use those findings to improve operations and build a customer service plan. Here's how you can use software to coach your employees for better customer service.

Lynette Williamson
Blog, Operational Efficiency, Restaurant reporting

Restaurant human resources software: Optimize your workforce

Connecting data from HR software with data streams can give you even better analytics. Here are a few ways to use human resources software to optimize your workforce.

Neal Lefebvre
Blog, Restaurant reporting

How to use data to make the most out of your franchisor/franchisee relationship

The franchisor/franchisee relationship is a crucial piece of the pie. And relationships are built on trust - trust that can be garnered from data. Here's how.

Lynette Williamson
Blog, Restaurant reporting
Restaurant Inventory Software

5 ways to better utilize your restaurant inventory software

Optimizing your restaurant inventory software process can reduce the amount of time inventory takes, generate more accurate counts, and improve your margins.

Don Bye
Blog, Restaurant reporting
qsr dashboard

How to know if your QSR is ready for a dashboard

Clearly, dashboards have many benefits, but how do you know your business has become big enough to need one? Here are some signs that your QSR is ready to upgrade to a comprehensive dashboard.

Lynette Williamson
Blog, Restaurant reporting
restaurant big data

Restaurant big data: Driving profits with information

How do you turn the data you have at your fingertips into something useful? Here are just some of the ways to make restaurant big data work for you.

Don Bye
Blog, Restaurant reporting
food allergy laws and restaurants

Food allergy laws and restaurants: What you need to know

What do restaurants have to do to keep up with legal regulations when it comes to food allergies? From labeling to cleanliness, here's what QSR managers need to know.

Jason Tober
Blog, Restaurant reporting
QSR success

Top 5 ingredients for QSR success

To make a successful QSR, you need five main "ingredients." We'll look at each of these "ingredients" and explain why each one plays a role in QSR success.

Jason Tober
Blog, Restaurant reporting
sales forecasting

3 Reliable QSR sales forecasting tools you already have

Experience is invaluable when making sales predictions, but there are more reliable ways to forecast your QSRs' sales - and you have them at your disposal.

Jason Tober
Blog, Operational Efficiency, Restaurant reporting
drive thru success

Slow down! Why speed isn’t the only key to drive-thru success

Speed of service is an important metric, but the number of cars and the average ticket may be better indicators of your customers' drive-thru experience.

Jason Tober
Blog, Operational Efficiency, Restaurant reporting