Choosing our preferred loss prevention suite was not something we took lightly. We selected Delaget for their extensive experience in the quick service restaurant industry, ability to handle the security demands of a large operation, and because their solution, Delaget Guard, is exceptional at identifying loss and prescribing action.
With the combined capabilities of Delaget and Envysion’s partnership, KFC franchisees will have access to powerful loss prevention tools, saving them time and helping them run more efficient operations. We saw excellent results with the pilot and are excited to roll it out to our franchisees.
Having ticket-level details side-by-side with video footage is a game-changer for my team. Instead of spending hours reviewing footage or analyzing reports, they’re now able to easily isolate and identify issues and make quick responses. With a combined solution, it’s easier to determine if a situation is theft or a training issue.
We’ve started to see a positive culture shift at our stores. Because of the easy-to-use checklist and reporting capabilities, managers are motivated and excited to reduce loss. Plus, our employees are well-versed in our processes, and they know that they’ll be held accountable for their actions. It’s a win-win.
We’ve seen our estimated losses drop by 25% in four weeks. The Great American Chicken team is extremely pleased with the results so far. We decided to partner with Delaget to help maximize our operational efficiencies, and we’re seeing just that – in a short amount of time.
I was spending one to two hours a day using our previous tool. With Delaget Guard, it takes me 15 minutes at most. The checklist is easy to use, and I like being able to drill down when I need to. In fact, after using Delaget Guard for just a week, we’ve identified theft in several restaurants. We want that trend to continue.
Once we started using Delaget Cash Verification, we quickly realized that we were not capturing loss without it.
The word is starting to get out to employees. They all know about Delaget Guard now, and they see their managers using it. They don’t want a low ranking or to have negative coaching notes. Employees want to be on top and to improve. This is helping drive a positive store culture.
What really sold me was Delaget’s customer service. When I call anyone from Delaget, I get an answer quickly. I’m actually talking to a real human. Delaget cares about my business.
By using Delaget, I’m able to spend more time in stores being the leader, coach, and mentor I want to be.