The 2022 QSR Operational Index is the only industry report of its kind, containing key metrics across the most important facets of restaurant business performance.
This year’s index is jam-packed with data all restaurant operators need to benchmark their performance.
Download the index now and receive:
Sales and costs data: Revenue, guest checks, transactions, beverage sales, food costs, labor costs, and channel sales data that compares drive-thru, counter, and other channels’ evolution from pre-pandemic to the present.
Employee and wage trends: Average wages and turnover rate mapped by state, turnover trends over three years.
Loss metrics: Key loss indicator averages and metrics by AUV, refunded transactions, cancelled transactions, and more.
Customer experience and speed insights: Meaty voice of customer and speed of service insights like average drive-thru time, and trends over four years.