A complete comparison: Delaget Delivery +Recovery vs. the other guys


Running a restaurant is tough. You work hard for slim profits, and every penny counts. That's why Delaget offers a powerful suite of tools designed to help you succeed in the competitive world of quick-service restaurants (QSRs). 

Feeling Overwhelmed by Choices? You're likely not alone. With so many options, choosing the right delivery recovery solution can feel like a headache. This guide is here to help! We'll break down the differences between three common approaches: 

  • Do-It-Yourself (DIY) recovery: This option is free but time-consuming. 
  • Other delivery recovery services: There are competitors, but how do they stack up? 
  • Delaget +Recovery: Our unique solution offers unmatched benefits. 

This guide will make it easy to compare your options and choose the best fit for your needs. 

Let’s start with the basics: What does it mean to recover delivery revenue, and why is it necessary?   

Imagine you run a busy restaurant. You rely on delivery services like Doordash, Uber Eats, and Grubhub to bring your food to customers. Sometimes, these services might refund customers for missing items, order cancellations, or other mistakes. While these refunds are meant to keep customers happy, they can hurt your bottom line, especially with tight restaurant margins. 

Delivery revenue recovery is the process of getting that money back! It involves identifying situations where you believe a refund was issued incorrectly and disputing it with the delivery service. 

Doing It Yourself (DIY) Recovery: The Time-Consuming Grind  

This is the most common starting point. You handle every aspect of the disputing yourself. 

Sounds good, right? Well, here's the reality: 

  • Time Drain Alert: The average restaurant spends 6-10 hours per location per month manually disputing charges. 
  • Tedious Trap: Let's face it, manually combing through charges is mind-numbing. 
  • Errors will Happen: Human error is inevitable with such a repetitive task. 
  • Staffing Nightmare: Training, managing, and retaining staff for disputes is a burden. High turnover means lost recovery dollars and hurts your bottom line. 

Imagine the cost: 

  • With 10 locations, that's 60-100 hours a month on recovery alone! 
  • 50 locations? Brace yourself for 300-500 hours a month. That is at least two people’s full-time job alone.  

Is this the best use of your valuable time and resources? Probably not.  

Delaget +Recovery: The Clear Choice for Delivery Recovery 

Developed by restaurant experts who understand the QSR landscape, Delaget +Recovery leverages technology to automate the recovery process, freeing up your team to focus on core tasks. But Delaget +Recovery goes beyond automation. We understand the QSR world and offer US-based support heroes to answer your questions. Our system is known for its quick setup and easy integration—often done in an easy 3-step process. Stay in control with clear and easy-to-understand dashboards that give you complete visibility into what's being recovered, offering peace of mind. 

What is the best option for my restaurant operation?  

When selecting a delivery revenue recovery solution, consider the following:  

  • Tech-Powered Recovery 
    Automated solutions fight for every penny you deserve, saving time and money with zero room for human error while giving you complete control over the process. 
  • Accessible and Friendly Customer support 
    Customer service is crucial to your experience and outcomes when adopting new solutions. Ensure that the solution you select comes with direct support team access.  
  • Proven Experience  
    Many other providers recently jumped on the bandwagon for recovery services. These vendors lack the knowledge and experience of working with QSRs and the intricacies and best practices of disputing. 
  • Transparency in Billing & Processes 
    It is essential for you to understand precisely what has been disputed and the outcome – this gives you transparency in billing and confidence that your vendor is always working hard for you. When you see the vendor working to resolve disputes fairly, you feel confident they are acting in your best interests.  

Make the best decision for your business (and your finances) and develop a third-party delivery revenue recovery plan. Whether you choose an in-house approach or an automated recovery solution, doing something is always better than doing nothing at all—and leaving all that money behind.   

Start recovering revenue ASAP with Delaget + Recovery. Get a free delivery revenue recovery assessment to see how much you could be retrieving using Delaget + Recovery.



Learn how Delaget saves you 15+ hours each week and make sense of your restaurant data.