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predictive scheduling

What you should know to prepare for predictive scheduling legislation

New legislation in specific cities around the country are requiring restaurants and retailers to use predictive versus on-call scheduling. Sound like a headache? It doesn’t have to be. We'll help you through it. Here's what you should know about predictive scheduling in order to prepare for the change.

Ed Heskett
Accounting and payroll, Blog
employee theft in restaurants

The benefits of surveillance cameras go well beyond employee theft in restaurants

Smile, you're on camera! You know that security cameras help reduce loss and increase safety and security in your restaurants. But did you know that they can also improve productivity and increase check size?? The fact is, people act differently when they know they're being watched. In today's blog, we share the different ways cameras can benefit your business - and one way they can hurt it.

Ed Heskett
Blog, Loss prevention
Hand pointing to chart showing business metrics

The 7 most important numbers to know to increase your QSR revenue

Running a successful QSR business in 2018 requires leveraging all of the technology available to you. But with more data than ever before, how can you ensure you’re increasing efficiency and driving revenue? In the restaurant industry, margins can be very small. Finding and applying specific data trends can save an operator 2% or 3%, and that’s a big deal. Here are 7 metrics that can help you run your restaurants more efficiently and profitably.

Ed Heskett
Blog, Operational Efficiency, Restaurant reporting
Female accountant looking up at camera

Are you conducting a proper restaurant financial analysis?

Restauranteurs often get caught up in the many hats they have to wear, and organized books fall to the bottom of the priority list. In this blog post, find three components of a financial analysis and discover how it can improve your operation.

Jason Tober
Accounting and payroll, Blog

Keep (and improve) your QSR employees by focusing on these 4 areas

While employee turnover is expected in our industry, it doesn't have to reach the 70 percent level. In my 20+ years of experience in above store leader roles, I've learned and instilled in my teams that people (and their performance) are important investments in our business. When we invest in our staff and focus on training, coaching, and data, they're more likely to be motivated and perform well - and less likely to leave. Here are four areas to focus on that will reduce employee turnover.

Ed Heskett
Blog, Operational Efficiency
Three young women smiling and eating pizza outdoors

Pizza delivery wait times: keep them calling back for more

In the world of pizza delivery, waiting is built in to the process. Your custo­mers will wait. But what if you could improve pizza delivery service and transform your pizza team, creating a positive delivery experience? Read on for 6 tips that will improve pizza delivery at your QSR and boost your revenue.

Allie DuChene
Blog, Operational Efficiency
Female casher taking credit card

Simple QSR tips for better voice of customer results

When customers are strongly satisfied, they are four times more likely to recommend your restaurant to friends, family, or colleagues. And the likelihood of a return visit increases from 20 percent to 81 percent. Learn about 5 proven voice of customer best practices to achieve top-tier company performance in customer metrics.

Ed Heskett
Blog, Operational Efficiency

4 essential tips for restaurant loss prevention investigations

According to the US Chamber of Commerce, 75% of employees steal from the workplace at least once, and half will steal repeatedly. More than likely, you - or someone on your team - will have to conduct an employee theft investigation. Save time and headaches now by following these best practices for restaurant loss prevention.

Ed Heskett
Blog, Loss prevention

Positioning to win: why franchisees choose restaurant payroll services and outsourced accounting

Franchisees who are looking to grow are faced with tremendous challenges, including managing development, operations, and strategy (just to name a few). But oftentimes, payroll and accounting administration and challenges can get in the way of focusing on these key priorities. That's why growth-minded operators are choosing to outsource to restaurant payroll services. Here are the top 5 benefits for outsourcing payroll and accounting functions at your restaurants.

Jason Tober
Accounting and payroll, Blog
Smiling woman cashier

Simple loss prevention tips that discourage good employees from bad behavior

According to QSR Magazine, employee theft at restaurants happens "not because an employee is ethically challenged, but because they find an irresistible opportunity to steal with little risk of being caught." But you can prevent these "irresistible opportunities" at your restaurants.

Ed Heskett
Blog, Loss prevention