Though your restaurant isn’t required by law to be EMV compliant, the decision not to comply could be costly to your business. So, what is EMV compliance, and what do you need to know about EMV technology? Let’s take a look.

Restaurant remodels are inevitable, but they can deter customers from visiting. So, how do you maintain business throughout the project? Here are some tips to keep your customers coming back even during a remodel.

A QSR operator that delights all his guests’ senses can both improve customer experience and lead to increased sales. This goes beyond your food offering, too. Your restaurant layout has a lot to do with the way your customers perceive your business, how much they buy, and how satisfied they are when they leave.

When your employees handle cash correctly, you avoid lost, miscounted, or stolen cash. But, with so many steps in the cash handling process, tracking it all can be overwhelming. Let’s look at the top cash handling practices that all of your employees should follow.

A certain amount of stress is a good thing. It can keep you on your toes and motivate you. But too much stress can impact your mood, cognitive ability, and energy level. So, what can you do to cope? Here are four stress management techniques to reduce stress.

Not only is your QSR losing money due to theft, but now you have to confront someone in order to put a stop to it! Fortunately, there are some proven techniques to handle employee theft management. Here are some step-by-step tips for what to do before, during, and after the conversation to prevent future offenses.

To stay up to date on best practices and be aware of the way these areas have changed over the years, many franchise owners attend the Restaurant Loss Prevention and Security Association's (RLPSA) annual conference. If you're interested in attending the Aug. 5-8 event in Dallas, here's what to expect.

Part of being a savvy member of the quick service restaurant industry is being able to spot market shifts and move your business in the right direction. So, what do you know about Generation Z, and what are you going to do about it?

What are your customers really thinking? Knowing your voice of customer is essential as a QSR operator, but you can't read their minds. Or can you? You probably already have most of the data you need to be a "mind reader." Let's dig into how you can use the data you already have to know more about your customers.

The problem with handling your own accounting is the time commitment and the high probability that things will get out of control. The best option is to find an outsourced restaurant accounting solution. Here's why.