KFC franchisee identifies 57 cases of employee theft after implementing Delaget Guard, a loss prevention solution
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SAINT LOUIS PARK, Minn., Nov. 1, 2016 /PRNewswire/ -- JRN, Inc., a 154-unit Kentucky Fried Chicken franchisee based in Columbia, Tennessee, has seen a tremendous reduction in employee theft since partnering with Delaget, LLC, the only data analytics and business process outsourcing experts focused on the QSR industry. JRN implemented Delaget Guard, a Software-as-a-Service (SaaS) solution that reduces loss to employee theft and error by using proprietary algorithms to find exceptions in restaurant data, prioritizing those exceptions by monetary impact, and recommending specific actions restaurant managers can take to reduce loss and better train employees.
"Within the first five minutes of using Delaget Guard, our team discovered an employee mishandling cash. It was that easy," said Heath Harrison, Director of Loss Prevention at JRN. "In fact, in the first four months of our partnership, we've identified 57 cases of employee theft." Reductions in theft can instantly improve restaurant margins. "Instead of losing money to theft, those dollars are re-invested in our business for new technology and equipment, raises, and bonuses. That money is so beneficial when it goes to our bottom line," said Heath. Also, the JRN team is now able to quickly pinpoint successful employees and stores – and coach underperforming ones in just minutes a day. "We're now able to drive a more positive culture in our restaurants and build the brand. With Delaget Guard and KFC, your brand will get stronger," said Heath. "What we hear from clients like JRN is that they want to minimize loss, they don't have any time, and they don't want to take on another project. Our solutions are purpose-built for QSRs. In just minutes a day, they can dramatically reduce losses by focusing on the most important areas of loss in their restaurants. That way, they can spend more time helping their guests and providing a better customer experience. We're proud to partner with JRN as they identify employee loss, increase operational efficiencies, and enhance store culture," said Jason Tober, Delaget CEO. About JRN, Inc. JRN, Inc. is a Kentucky Fried Chicken franchisee based in Columbia, Tennessee, with 154 locations in 11 states and is ranked in the Top 50 US Franchise companies. Kentucky Fried Chicken, owned by Yum! Brands, Inc., operates 18,000 restaurants in 115 countries and territories around the world. The restaurant chain is recognized as the world's most popular thanks in large part to Colonel Harland Sanders' Original Recipe®.
Contact: Renée Munro
Delaget helps restaurant operators expand their business and improve profitability through our configurable restaurant dashboard, our data solutions, and our Easy Street Marketplace. We received the 2020 QSR Applied Tech Award for our Delaget Coach restaurant dashboard, which provides a combined view of an operator’s most critical operational data including sales, labor, food costs, speed of service, voice of customer, loss prevention, and more. Delaget customers are franchisees and franchisors from brands such as Taco Bell, Pizza Hut, KFC, IHOP, Five Guys, Hard Rock Café, Hardee’s, Popeye’s, Slim Chickens, Sonic, Papa John’s, Brooklyn Water Bagels, and more. Visit us at www.www.delaget.com for more information.
Contact: Renée Munro