Improve delivery margins fast through recovery and reconciliation: A delivery health playbook for restaurant operators of every size

Delivery poses one of the greatest opportunities for a restaurant’s growth today. With the 3rd party channel driving more than 50% of QSR growth in 2021 according to the 2021 QSR Index, and with usage up more than 7,500% since 2018 – it’s clear that understanding this channel is critical to your growth and maximizing revenue. 

By using this 4-step Delivery Reconciliation Guide you and your finance and operations teams will: 

• Understand what is happening from order placement to reconciliation 

• Understand the why behind the lack of visibility 

• Know what you can do today to improve your operation to reduce or eliminate errors 

• Suggestions on who should own each step of the process