What's New on Easy Street

Easy Street partner marketplace newsletter, Spring 2020

Easy Street has the solutions and resources to help your business NOW

In this uniquely challenging time, our focus is on lessening the heavy burdens our customers are shouldering. While it isn’t easy to be in the restaurant business right now, QSRs are uniquely positioned to continue operations while serving a greater global need. To support you as you continue to provide excellent service and nutrition to your customers, Delaget partners can provide immediate solutions that will have a positive impact on your business.

So, what is Easy Street? As a Delaget client, you know our solutions integrate data from many different sources. Over the years, we’ve naturally built up a network of partners from other technology companies and financial service providers.

After a few clients asked for help identifying partners we trust, we discovered a way to bring value to all our clients.

Last year we started our Easy Street program where we provide referrals to fully-vetted, restaurant technology and service providers. And, since we’re already integrated with them, you save money and time on getting started.

 

In the Easy Street marketplace, you can find solutions for:

  • Accounting & payroll
  • Financial services
  • Human resources
  • Video surveillance
  • And more…

This newsletter will keep you up to date on new Easy Street partners, technology and services you can access through the marketplace, and other events and opportunities where you can connect with us.

We want this to be a two-way street: Please let us know if there are other solution areas where you’d like referrals, or if there’s other information we can provide about our partners that would be helpful.

Learn more about any of our Easy Street partners

Meet four of our most-recent partners to join the Easy Street marketplace:

Restaurant Solutions, Inc. (RSI): Reduce 20% – 50% of your accounting expense with accounting and payroll solutions from RSI

RSI logo

RSI offers accounting and payroll services designed specifically for small, medium, and enterprise restaurant operators. Our turnkey financial solutions empower operators through service and education to make proactive, profitable decisions, simplify their back office, and grow their operation, while protecting their valuable assets, their employees, and their business.

Join RSI's upcoming budgeting webinar


Branch: Retain your most valuable assets, your team, with financial wellness solutions from Branch

Offer your employees access to financial wellness tools like free, instant paycheck advances, fee-free checking accounts, and debit cards, with minimal set-up and implementation. Within a matter of days, you can provide Branch as a free, voluntary benefit to help attract and retain hourly employees, without replacing existing systems.


Eagle Eye: Protect your employees, property and cash with worry-free, cloud video surveillance from Eagle Eye

Eagle Eye - featured partnerThe Eagle Eye Cloud Security Camera VMS provides 100% cloud management, mobile and web viewing, and if you want – cloud recording. You only pay for what you need, and it’s ready to go when you are.


Netchex: Reduce liability and ensure compliance with new COVID regulations with workforce management and payroll and HR services

Netchex logoNetchex gives you all the power of robust analytics and employee management systems in one easy-to-use, cloud-based system. Manage your people from recruitment through retirement, with key insights available at the click of a button. Everything you need in one place: payroll and tax, time and attendance, analytics, benefits, human resources, and talent management.

We’re here to help: 3 ways to reduce the burden of COVID-19 on your business

  1. We’re releasing free features for Delaget customers that are designed specifically to help you stay on top of the most critical metrics to help you keep your business healthy while you navigate the impact COVID-19 has on your restaurants. We’ll keep you up to date as these features evolve in the coming weeks.
  2. We know how much you care about your employees, and that’s why we’ve hand-picked Branch as a trusted partner. COVID-19 has taken a financial toll on many, and Branch gives you the opportunity to offer helpful perks to the front lines of your QSRs—at no cost to you or your employees. From ditching paper checks to same-day access to their wages —at a time when they need it most—you can strengthen employee loyalty with the kind of gesture that shows your team you’re in their corner. Let us know you want to learn more about Branch by submitting our partner inquiry form.
  3. With the Families First Cornoavirus Response Act and Paycheck Protection Program in full swing, and the ever present pressure to maintain long-term cash flow, our partner RSI is hosting a variety of webinars to equip you with the insight you need to get back to focusing on food, not finances. See RSI’s COVID-19 resources.

2019 QSR Operational Index

Fill out the form to view the Index

Just released: The 2019 QSR Operational Index

2019 was a good year for Quick Service Restaurant (QSR) sales, with the highest guest check averages coming from new sales channels, according to Delaget’s 2019 QSR Operational Index. Based on data collected from 6,000 fast food restaurants in the U.S., the Index serves as a scorecard for operational health, focusing on key performance metrics for sales, costs, customer experience, fraud, and employee trends.

One key take-away from Delaget’s first annual Index is that counter sales dipped last year as customers took advantage of more ways to purchase including delivery, kiosks, and mobile and online ordering. Diners consistently spent more through these alternate channels than at the counter, with delivery leading the way with an average of 59.8% higher guest check. This trend has drastically increased during the COVID-19 pandemic, as consumers navigate evolving needs alongside government restrictions on restaurants. Dig into our findings and consider how 2019’s data can inform your 2020 decisions.

The Index also found an overall decrease in drive-thru speed of service by 24 seconds YOY, clocking in at an average of 4 minutes and 5 seconds. This decrease is good news, as the study showed that improving drive-thru speed of service by 30 seconds correlates with improved customer satisfaction of 1.5%, which translates to about 2,600 more satisfied customers annually. And who knows, the current spike in drive-thru and curb-side pick-up services may pose unforeseen benefits. Could this be an opportunity to fine-tune processes to increase speed of service and customer satisfaction to the long-term benefit of your bottom line?

The 2019 QSR Operational Index reveals results and insights for 20 key performance metrics such as average revenue and transactions per store, overtime, turnover, refunds and cancels, customer satisfaction, and more. Delaget plans to release the QSR Operational Index on an annual basis. Next year’s report will provide an opportunity to analyze the industry impact of COVID-19, so that you can continue to lead by insight.

Offer your employees financial independence with Branch

Woman using an ATMLet’s face it, attracting talented employees is tough—and keeping them can be even tougher. One way to stand out to prospective employees in the restaurant industry is by offering competitive benefits. Better pay and more time off will always be great ways to bring in better talent, but to really stand out among employers, you can offer something more unique: financial wellness.

In all likelihood, you have employees who pay rent and support a family. You probably also have employees who spend their entire paycheck on Xbox games. No judgment—restaurant workers are a diverse group. But one thing they all have in common is the need to access and manage their wages.

Branch, a Minnesota-based technology company, has partnered with Delaget to provide employees with financial services like free checking accounts, debit cards, and instant access to wages each day they work—and these services are free to employees and employers. Here’s why providing financial wellness services is a big deal for your employees.

Embrace the gig economy

For the past several years, unemployment has been at record lows and demand for hourly employees has been at all-time highs. And with the advent of the “gig economy,” services like Uber and Lyft have helped popularize the idea of picking up extra shifts here and there to make some extra cash.

Finding employees to pick up extra shifts has been a challenge for restaurants for a long time. Just one employee calling in sick on a busy night can throw off an entire schedule—and convincing someone to pick up extra shifts can be like pulling teeth. But with the advent of instant access to wages, that phone call just became a whole lot easier. A conversation that once ended with, “I’m not on the schedule, so I can’t come in tonight” suddenly becomes, “I’m not doing anything tonight, I may as well come in and make an extra $50.”

In a perfect world, your schedule would give you the ideal staffing for each shift, and no one would ever be late or sick. But that’s not the world we live in, and variances are inevitable. Use the gig economy to your advantage.

Cut out the middleman

It’s payday. You’re an hourly employee, and you pick up your paycheck from work—but you can’t do anything with it until you bring it to the bank. That’s the way it has to be, right? Not anymore. In a trend similar to cutting your cable, many people are choosing to cut another middleman out of their lives: banks. Some people don’t have enough credit history to open an account, others may not have good enough credit for a bank to be worthwhile, and still others simply prefer to cut banks out of the equation. Whatever the case might be, services like Branch make it possible to save money without opening a personal account with a bank.

In addition to giving employees instant access to their wages, Branch provides free checking accounts and debit cards. Employees can access their wages to make purchases and pay bills online, regardless of whether or not they have a personal bank account. This may not seem like a big deal, but don’t brush it off—eliminating personal reliance on banks is very important to many restaurant workers.

Teach them to fish

From the teenager who is working their first job, to the parent working to feed their kids, to the retired senior looking to make some extra cash, restaurant employees are about as diverse a group as you can get. One thing they all have in common is the need for financial planning.

It may be hard for the teenager in your restaurant to understand the importance of financial planning, but everyone needs a plan for their future. Financial planning tools are often out of reach for many restaurant employees. Whether they’re saving for college, paying rent, or simply looking for extra cash on hand, Branch includes planning tools to help people in all stages of their lives and careers create a plan for their financial future.

Is Branch actually free, or is there an asterisk?

Branch has deliberately aligned their business model with the best interests of its users—you and your employees. Branch’s revenue comes from the transaction fees that merchants pay to banks and to MasterCard; it is in Branch’s best interest to offer you and your employees the most valuable tools at no cost to you. And through their partnership with Delaget, integrating Branch is a simple process—saving you time, effort, and resources.

How does Branch partner with Delaget?

Branch’s integration with Delaget’s systems offers customers who opt-in a seamless process for relaying data and gaining access to Branch’s capabilities. The service is free to operators and their employees, and with this partnership, set-up is streamlined. Businesses using Delaget can quickly begin providing employees early access to earned wages instantly before their paycheck and other financial wellness tools, without requiring separate integration or replacement of existing systems.

Offering employees more money is one thing, but helping them use it effectively is something else. Branch was founded as a way for working people to gain financial independence. They are based in the Twin Cities to remain rooted in the communities they’ve helped develop. Branch’s partnership with Delaget enables restaurants to provide their employees with a plethora of free financial wellness tools.

Does your benefits package stand out from your competitors? Job-seekers are increasingly looking at the complete benefits package beyond hourly pay. Make your benefits package unique with free financial wellness offerings from Branch and Delaget.