DelaGet’s training is designed to help new clients understand our product so they can leverage that knowledge into more profits for their business. So it’s important we speak the client’s language during training sessions.
Your assigned Account Manager provides comprehensive training to all users within your organization. Training is available in person, online, or via telephone, and consists of three main parts.
On-Boarding / Data Validation
• Review of DelaGet reports with key client users
• Comparison of store reports to polled data
• Identification and resolution of inconsistencies
• In-depth review of key reports—features and benefits
• Acceptance
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Training Session Overview
• Individual user log-in
• Customizable DelaGet portal page
• Generation and review of key reports
• Set up and maintenance of user report subscriptions
• Review of client custom and/or integration processes
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User Support
• Help desk for ongoing user support
• Individual user training/retraining
• New services training.
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